Student & Staff Password Change

The password change process is the same for students, faculty, and staff. The system will know whether you are a student, faculty, or staff member. Please read the password change instructions before proceeding.

To change your password via a Computer
  1. Log into your email via a web browser:
  2. Click on your initials or profile photo in the upper right corner.
  3. Click on My Account
  4. Under the Security & Privacy section, click on the manage security & privacy link.
  5. Click on the Password link
  6. Enter your old (current) password and enter a new password following the password guidelines below:
  7. Click Submit
  8. When you have reset the password, if you are logged onto a computer on campus, please log out and log back in with your new password.
  9. Update your password on your smart device when accessing LLCC Wi-Fi and/or your email via Outlook or the native mail app on your device

Should assistance be needed with this process, contact the IT Help Desk for assistance at 217-786-2555 or helpme@llcc.edu.

To change your password via a Smart Device browser - do not use the Outlook or Mail app
  1. Log into your email via a web browser:
  2. Click on the 3 lined icon in the upper left corner.
  3. Click on the gear icon to the right of your name
  4. Click on Privacy and Terms.
  5. Click on Privacy and Terms of Service.
  6. The key icon will be selected, click on Password.
  7. Enter your old (current) password and enter a new password following the password guidelines below:
  8. Click Submit.
  9. When you have reset the password, if you are logged onto a computer on campus, please log out and log back in with your new password.

Should assistance be needed with this process, contact the IT Help Desk for assistance at 217-786-2555 or helpme@llcc.edu.

Password Requirements
  1. A minimum of 8 and a maximum of 16 characters, and must have three out of four of the following:
    • Lowercase characters.
    • Uppercase characters.
    • Numbers (0 - 9).
    • Special characters.

Should assistance be needed with this process, contact the IT Help Desk for assistance at 217-786-2555 or helpme@llcc.edu.