Information Technology

If you are having trouble accessing Blackboard, please log into Office 365 email to change your password first and then try login to Blackboard again. Follow the steps provided in the link below. Also, make sure you are using your LLCC username and not your email when accessing Blackboard.

Account Activation
Are you a new student, faculty, or employee? Activate your LLCC account help.
Forgotten Password
Have you forgotten your password? Reset your password help.
Change Password
Do you need to change your password? Change your password help.
Tech Support
Do you need technical support? Open a support (Kbox) ticket.
Help Desk Hours

The college is currently operating in Fall Hours.

Fall/Spring Hours:

Mon-Thurs: 8 a.m. - 7 p.m.
Friday: 8 a.m. - 5 p.m.

Summer Hours:

Mon-Thurs: 8 a.m. - 7 p.m.
Closed Friday

Walk-up assistance 8 a.m. - 5 p.m. only

Help Desk Location

The Help Desk is located in Sangamon Hall, Room 1132 (outside of the Center for Academic Success/Library main entrance).


IT YouTube Channel

Blackboard Support

Having Blackboard problems?

Students and Faculty have access to the LLCC Blackboard Support Center .

The LLCC Blackboard Support Center provides students and faculty with on-demand support to common questions on the use of Blackboard at Lincoln Land Community College.